Broadband Survey

Following is a list of questions about your experiences accessing, or attempting to access, broadband within the City of Whittlesea. Your answers will be used by City of Whittlesea staff to explain to telecommunications providers the concerns and issues you have regarding broadband access. The information will also be used to improve the City of Whittlesea’s Online Broadband Register.

Your time would be appreciated in completing the survey below.

Your local broadband access

Have you contacted a telecommunications provider/s regarding broadband access within the City of Whittlesea?
Yes No
If so, which service provider/s did you contact?
Were these service provider/s helpful?
Yes No
If not, why not? If so, how so?
Do you currently have broadband access within the City of Whittlesea?
Yes No
If so, approximately how long did it take you to receive broadband services?
What issues, if any, are you currently experiencing with broadband?
How long have these issues affected you?

City of Whittlesea Online Broadband Register

When did you lodge your details with the City of Whittlesea’s Online Broadband Register?
Did you receive a response?
Yes No
If so, when
Did registering with Council improve your access to broadband services?
Yes No
Is there anything further Council can do to do to assist you with broadband service improvement?

Your Details (optional)

Would like the Whittlesea City Council to facilitate your access with a provider?
(Whittlesea City Council will only pass on your details to a third party if you agree by using the option below)
Yes No
Your Name
Your Phone Number
Your eMail Address

City of Whittlesea Offices - 25 Ferres Boulevard, South Morang
p - 9217 2170 f - 9217 2111 tty - 9217 2420 e - info@whittlesea.vic.gov.au