Community Satisfaction Survey

Council has commissioned an independent research agency to conduct the survey to assess how the City of Whittlesea has been performing across a range of different areas, and to identify ways we can provide improved or more effective service to residents.

This annual survey is conducted by the State Government to measure community perception of Victorian councils and the broad range of services they deliver.

We would like to assure you that this is not a scam and that you will not be asked to give any details other than your name and address. Please note that your details and individual responses are confidential; only the overall results will be shared.

The survey will involve 1,200 phone interviews conducted among a representative group of residents. We appreciate you taking the time to assist us with your valuable feedback.

If you have any questions, please don’t hesitate to contact the City of Whittlesea’s Customer Service Team on (03) 9217 2170.