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Has your pet passed away or been surrendered?
Friday, July 05, 2019
We recently changed our policy to allow for registration refunds for people whose pet cat or dog has died or surrendered.
- You may be eligible for a full refund if your pet has died or been surrendered by the 30th June of the current registration year
- A 50% refund will be provided if your pet has died or been surrendered between the 30th June and 10th October of the current registration year.
Applications must be in writing. Read the pet registration page for more information.