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About us
- Careers at Council
- Contact us
- Have your say
- Our city
- Rates
- Your Council
- Local laws and legislation
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Major Council projects
- Community centre in Donnybrook
- Doreen dirt jumps
- Findon Road extension
- HR Uren Recreation Reserve redevelopment
- Laurimar Recreation Reserve upgrade
- Mernda Adventure Park precinct
- Mernda Social Support Centre
- Mill Park Basketball Stadium
- Norris Bank Reserve upgrade
- Redleap Recreation Reserve
- Regional Aquatic and Sports Centre at Mernda
- Riverside Reserve redevelopment
- Whittlesea Park
- Whittlesea Public Gardens redevelopment
- Whittlesea skate park and BMX track upgrade
- Yale Drive road resurfacing
- Advocating for our community
- News & publications
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Waste & Environment
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Bins and waste
- A-Z guide to waste and recycling
- Bin collections
- Bundled branch collection
- Cancel your extra bin
- Damaged bin repair or replacement bins
- E-waste
- Food and garden waste bin
- Food waste recycling
- Glass recycling
- Hard rubbish collection
- Needle and syringe disposal
- Order new bins
- Order extra bins
- Report dumped rubbish and litter
- Rethinking Waste Plan 2021-2030
- Waste and recycling facilities
- Rural land management
- Zero Net Emissions
- Living Green
- Stormwater and rainwater
- Trees and plants
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Bins and waste
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Building, Planning & Development
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Building and construction approvals
- Apply for certificates, plans and property information
- Asset protection permit
- Community infrastructure levy
- Development, infrastructure and open space contributions to local suburbs
- Download a building form
- Hoarding permit for building works
- How to apply for a building permit
- Infrastructure protection permit
- Other building matters to consider
- Submit an online building request
- Swimming pool and spas
- When you need a building permit
- Works in road reserve permit (vehicle crossover)
- Difference between planning and building
- Future development plans
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Planning
- Advertising
- Do I require a planning permit?
- Environmentally Sustainable Development (ESD)
- Have your planning permit fast tracked
- Making changes to your heritage property
- Planning permit process
- Planning services & online forms
- Planning fees
- Site Environmental Management Plan
- Subdivisions
- What is planning?
- Standard drawings and engineering guidelines
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Planning Scheme and Amendments
- Amendment - 149 McKimmies Road, Bundoora
- Amendment C226 - Sign Policy
- Amendment C230 to the Whittlesea Planning Scheme - 25 Vearings Road, Epping
- Amendment C236 – 18 Development Boulevard, Mill Park
- Amendment C241 - Shenstone Park Precinct Structure Plan (PSP)
- Amendment C255wsea - Application of the Public Acquisition Overlay
- Amendments to the planning scheme
- Planning Scheme Review
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Building and construction approvals
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Community Support
- Aboriginal community
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Children and families
- Child Safety
- Childcare centres
- Children with additional needs
- Family Day Care
- Family violence support service information
- Immunisation for babies and children
- Kindergarten applications
- Kindergarten Open Night
- Maternal and child health services
- Modelling Respect and Equality Program (MoRE)
- Playgroups
- Primary schools
- School holiday care
- Secondary schools
- Training and education for parents, carers and professionals supporting families
- Victorian Child Friendly Cities and Communities Charter
- City Safety and Amenity permits
- Financial Wellbeing booklet
- Fundraising permits
- Information for community groups
- Support, financial hardship and emergency relief services
- Young people
- For new residents
- People with disability
- Seniors and aged
- Citizenship & multicultural services
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Grants, awards and competitions
- City of Whittlesea Neighbour Day Grants Program (NDGP)
- Community Event Funding Program
- Cultural Heritage Grants
- Female Inclusion in Sport Grants
- Gardening Together Again Grant - Round 2
- Grant Recipients
- Shopfront Improvement Pilot Program (SIPP)
- Sustainable land management grants and incentives
- Whittlesea Community Awards
- Pets and animals
- Volunteering
- Parking, Roads & Footpaths
- Health & Safety
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Arts, Events & Recreation
- Active Whittlesea
- Organising an event
- Parks and playgrounds
- Things to see and do
- Venues for hire
- Libraries and neighbourhood houses
- Community buses for hire
- Community gardens
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Sports facilities and clubs
- Book a sports ground
- Epping Soccer Stadium
- Find local sport and leisure clubs
- Find your local tennis club
- Football and cricket ovals for public use
- GE3 - Challenging gender stereotypes
- Meadowglen International Athletics Stadium
- Mill Park Basketball and Netball Stadium
- Skate parks and BMX tracks
- Soccer pitches for public use
- Swimming pools and leisure centres
- Tennis and basketball courts for public use
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For Business
- Business Permits overview
- Investing in Whittlesea
- Operating a business
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Starting a business
- Business Permits overview
- Business permits self-assessment checklist
- Buying or selling a food, public health or accommodation business
- Extend your footpath trading zone
- Footpath trading permit
- Market stalls and food trucks
- Shared housing requirements
- Social Enterprises
- Starting a business
- Starting a food business
- Starting a public health or accommodation business
- Types of food and health business we monitor
- Support for business
- Tenders
Support for you to live independently in your home
We provide support and services to assist you to live independently and remain safe in your home. This is part of the Commonwealth Home Support Program (CHSP) and Home and Community Care Program for Young People (HACCPYP).
Services we offer
Services are available if you are:
- an older person who is frail, or at risk
- a person with a severe or moderate disability
- a carer of a person with a disability
- a carer of an older person
All our services are flexible to meet individual needs and can be provided in the home or in the community.
Domestic Assistance – cleaning, vacuuming, mopping floors, change bed linen, hand washing
Personal Care – assist with self-care tasks to maintain hygiene and grooming
Flexible Respite Care – supports the carer at home or in the community eg: go for a walk, prepare and eat a meal, assist with household tasks, exercise, wellbeing activities and use technology
Social Support individual –accompany you to shop, pay bills, go out for meals, reconnect with activities, use technology, go to the cinema, art gallery or cemetery etc
Social Support centre based -activity groups including an Aboriginal and Torres Strait Islander group, Men’s group, other culturally appropriate groups for Republic of North Macedonian and Italian residents
Meals -delivered to your home and individual support with meal preparation
Home and Garden Maintenance - Services to maintain safety at home eg: changing light globes, tap washers, fitting and replacing smoke detectors, installing handheld showers or grab rails, high dusting, window cleaning, and gutter cleaning (single-story houses only). Garden maintenance includes removing hazards such as pruning trees and branches, and general garden tidy up – 4 - 6 times per year (spray weeds, mow lawns, whipper snip etc)
How to apply for support
Residents over the age of 65 and Aboriginal and Torres Strait Islander residents over the age of 50
The Federal Government has introduced My Aged Care, a centralised intake system for any new aged care services. Residents will be required to register with My Aged Care by contacting them on 1800 200 422.
Once they have been registered, a referral will be forwarded to the local Regional Assessment Service. When the referral is received, the resident/family/friend/carer will be contacted to organise an assessment.
Residents with a disability under the age of 65 and Aboriginal and Torres Strait Islanders under the age of 50
Contact the National Disability Insurance Scheme (NDIS) to check eligibility.
The Brotherhood of St Laurence is a local partner agency in the City of Whittlesea who can provide support and access to the NDIS.
If you are not eligible for services from the NDIS, contact our Intake Officer on 9407 5935.
Fees
The State and Federal Government help fund home support services, which we then deliver to the community.
We follow the State and Federal Government fees policy which means you pay a fee to contribute to the cost of service delivery. Financial hardship is considered under this policy. Please discuss this with us.
You will receive an invoice from us every 4 to 5 weeks. Please call our Customer Engagement team on 9407 5940 for further information.
Decline of Services
At times we may decline your service request. This would be considered on a case-by-case basis. Case declines are generally because Council feel that we do not have the correct service type or expertise to deliver the desired service. We may offer you an alternative, but this may not meet your needs or requirements. We would make every effort to help you choose another service provider.
Disability Support
Our Access team supports people with disabilities, their carers, disability support agencies and business, to ensure people with disabilities can fully participate in the community. To find out more about the Access team please contact them directly on 9217 2028 or email access@Whittlesea.vic.gov.au
Contact us
For more information contact our Customer Engagement Team on 9407 5940