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Coronavirus update

Contact us at if you need assistance accessing any of the information on this page.

We can also help you access it in your preferred language - call 131 450 for support.

If you require the information in other formats please let us know. 


Latest restrictions

From 6pm Sunday 2 August 2020, new Stage 4 restrictions came into force for Melbourne until at least 13th September.

  • Curfew from 8pm to 5am with the only permitted reason to leave home to work or give or receive care
  • Exercise will be limited to one hour per day and no more than 5km from your home. Maximum of two people
  • Shopping will be limited to one person per household per day. The 5km rule applies
  • Face coverings continue to be compulsory.

From Thursday 6 August:

  • All students in Victoria (with a small exception of children of essential workers), including VCE students returned to remote learning. 
  • Kinders and early childhood education services will close except for the children of a small group of essential workers.
  • Regional Victoria has moved to Stage 3 restrictions.

Read the Premiers' Media Statement.

From 11:59pm on Wednesday 5 August, employers that require their staff to attend a work site must issue a worker permit to their employees – this is the employer’s responsibility.

Find out more on the DHHS website. You can download the Permitted worker permit (Word).

Visit the Department of Health and Human Services website for more information about how restrictions apply to:

  • Sport and exercise
  • Entertainment and culture
  • Religion and ceremony
  • Community services
  • Travel
  • Cafes and restaurants
  • Shopping and retail and personal services
  • Work and study

From Thursday 23 July, changes have been made to visiting hospitals, aged care and disability facilities. These relate to the number and type of people who can visit and the number and length of visits per day. If you are unwell or waiting on a coronavirus (COVID-19) test result you must not visit any of these facilities.

How do I report a breach of COVID-19 restrictions?

To report a suspected breach of public health restrictions, such as: 

  • Stage 4 restrictions
  • Isolation
  • Business breaches

Contact the Police Assistance Line on 131 444 or report online.

Restrictions are in place to help slow the spread of coronavirus (COVID-19) and save lives.

Latest advice

Victorians with even mild symptoms are asked to get tested to help the government better track the spread of the virus.

The symptoms to watch out for are:

  • Fever
  • Chills or sweats
  • Cough
  • Sore throat
  • Shortness of breath
  • Runny nose
  • Loss of sense of smell 

In certain circumstances headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhoea may also be considered.

Tests are free and you should bring your Medicare card.

To get further advice, call the 24-hour coronavirus hotline 1800 675 398 or speak to your local doctor.

A new Call-to-Test serviced will enable vulnerable people who cannot leave home due to injury, mobility or other eligible reasons to get tested at home. Read more about about to access this service.

Testing is available at the Northern Hospital in Epping and Austin Health in Heidelberg.

Testing is also available at the following pop-up testing sites:

  • Woodland Water Reserve, Waterview Drive, Mernda. 7 Days. 9:30am - 4:30pm.
  • Pacific Epping Shopping Centre, High St, Epping. 7 days. 9am-5pm.
  • Northland Shopping Centre, Murray Rd, Preston. 7 days. 9am-5pm
  • Civic Centre Car Park, 25 Ferres Blvd, South Morang12th & 13th August. 9:30am - 4pm.

You can also get tested at:

Call 1800 675 398 for more information or 

Read more on the DHHS website.

If you HAVE symptoms, no matter how mild, and get tested you need to STAY HOME until you received your coronavirus test result.

You may be eligible for a Victorian Government payment if you don't have access to sick leave and are required to isolate. More information is available here.

You should take the following actions to stay safe:

  • wear a mask when you leave home
  • practice good hygiene
  • maintain physical distancing, keep at least 1.5 metres away from others
  • understand the risk and symptoms
  • help continue to slow the spread of COVID-19 by getting tested, even if you have mild symptoms
  • stay home and avoid contact if you’re feeling unwell
  • take care wherever you go, assume others may be carrying the virus.

More information is available here.

The City of Whittlesea plays a vital role in ensuring public health and has been monitoring all new information about the spread of coronavirus (COVID-19).

The health and safety of our community is our number one priority. Responding to advice from medical professionals and to comply with social distancing requirements we have closed several council facilities, made changes to Council services to ensure we keep delivering for our community, and cancelled events to help stop the spread of the disease.

Due to the rapidly changing situation, we continue to monitor operations and will keep you informed via this dedicated page.

You can also follow us on Facebook or our Whittlesea Unites Page.

Our customer service desk is currently closed. You can call us on (03) 9217 2170 or email us at If you need to pay an invoice, call us so we can talk with you about your payment options.

Contact us at if you need assistance accessing any of the below information.

We can also help you access it in your preferred language - call 131 450 for support.

If you require the information in other formats please let us know. 

Yes. The CovidSafe app speeds up contacting people exposed to COVID-19 (coronavirus).

About the COVIDSafe app

Where can I find more information about COVID-19?

The most reliable information on the coronavirus can be found on both the Victorian and Australian government’s websites.

Victorian Government
1800 675 398

Australian Government or
1800 020 080

There is a self assessment tool available on the DHHS website which helps assess if you are at risk of COVID-19.

Download the Australian Government's information app:

Join the Australian Government's WhatsApp channel on iOS or Android.

Download the COVIDSafe app:

There is information for Aboriginal and Torres Strait Islander Victorians on the DHHS website.

There is also information on the Australian Government website: resources