Information on council services during COVID-19 and current restrictions.
Caring for our ageing community and people living with a disability is a high priority for the City of Whittlesea.
We are adhering to all government and health advice about coronavirus (COVID-19) to ensure essential services to these residents are delivered in a way that keeps our community and our staff safe and healthy.
Delivered meals are continuing as normal.
To find out more about these services phone our Intake Officer on 9407 5935.
This service is continuing as normal.
To find out more about accessing assistance around the home, contact our Intake Officer on 9407 5935.
Programs for seniors will continue within density limits.
Senior's Clubs can meet online. They can also meet in person within density limits.
LEAP Senior's Golf Program will resume, subject to density limits.
The social support activity groups can be continued within density limits and with COVID check in marshal.
Yes our animal ranger services are still operating.
Download the form and submit via email or post or come in to our service centres.
Yes, dog parks are open.
Yes, but you'll need to book an appointment before coming to the shelter and wear a mask indoors.
Many of our building and planning services can be accessed via this webpage. You can also email or post your building or planning application to us at Locked Bag 1, Bundoora VIC 3083
If you have any difficulties, please phone 9217 2170, Monday to Friday from 8.30am to 5pm or email firstname.lastname@example.org.
Yes, Council Meetings are being conducted online.
Watch the Council Meeting live using the City of Whittlesea YouTube channel.
Due to COVID-19 restrictions, several Council events have been postponed. Please check our events page for information on rescheduled and upcoming events
All Citizenship ceremonies are postponed at this stage. More information will be provided shortly.
Yes. Immunisation is a critical service for our community. We will continue to provide immunisation sessions across the City of Whittlesea. However, strict rules that have been imposed by the Australian and Victorian government on good advice from health experts means that some of our venues are not appropriate for this service. As a result, we have made some changes that will ensure we continue delivering for our community.
The City of Whittlesea, like most organisations, is adapting to the effects of COVID-19.
Immunisation is a critical service and we are making some changes to the way we conduct our public sessions to ensure we can keep our community and our staff safe.
Once you arrive at the venue, you will be asked to wait in your car until your appointment time.
Please do not attend an immunisation session if you or your child:
Community immunisation is our priority. To ensure we can meet these needs as best we can, we have suspended our flu vaccination service for workplaces. You will still be able to receive a flu vaccine, once they are available, at a community immunisation session.
Even though community centres are shut, you’ll still be able to access them for immunisation sessions.
Yes, childcare, family day care and kindergartens are open.
Enrolment can be made by email, online or phone. Visit this webpage for more information.
All libraries will be open. COVID Check-in Marshals must ensure attendees check-in.
If you are concerned, please call the 24-hour MCH line on 13 22 29.
There is an excellent Maternal and Child Health App you can download which allows you to plot your baby’s growth and weight. Your MCH nurse will be able to talk you through using this.
Here's more information about the app:
Most payments can be made on this webpage or by posting a cheque or money order.
Building and planning payments can be made over the phone: 9217 2259.
Playgrounds, skateparks, parks, outdoor gym equipment are open. Barbecues are also open now.
Sportsgrounds are open for exercise.
Yes, Council is continuing to provide essential services including maintaining our City, this includes mowing.
Thomastown Recreation and Aquatic Centre (TRAC) is open.
Mill Park Leisure is open.
Yes, it is an essential service.
Yes, all tips will open now.
There is no change to our hard waste collection service at this time. This service will be provided.