Your collection day
To find out your garbage collection day:
What happens if my bin is missed or only half emptied?
If your bin hasn't been emptied, you can report it to us by calling
9217 2170 or reporting online:
Public holiday bin collections
Bins get collected as normal on public holidays that fall on business days except for the following public holidays:
- New Year's Day
- Good Friday
- ANZAC Day
- Christmas Day
If these public holidays fall on a business day bins will be collected a day later and collections may run one day behind schedule for the rest of that week.
Bin guidelines and tips
To make sure your bin gets emptied:
- Bag your garbage before putting it in the garbage bin.
- Do not put anything in a bin that prevents you closing the lid or overfill your garbage bin as this will cause litter on your street. Find out ways to reduce your waste.
- Your bin must not weigh more than 50kg when collected.
- Place your bin (with the lid closed) on your nature strip near your driveway, with the wheels facing away from the kerb.
- Avoid putting your bin behind a parked car or too close to overhanging trees/branches.
- Put your bin out after 4pm the day before collection or before 6am on collection day.
- Remove your bin from the kerb the same day after it is emptied.
- If you live in a flat/unit, take your bins to the nature strip and place them 1m apart.
- If you live in a court, do not place your bin in the ‘court bowl’ of the street.
- Put your recycling bin and garbage bin at least half a metre apart on your nature strip for collection.
- Place empty recyclable items loosely in your recycling bin and do not place recycling in plastic bags.
Note: Bins that are incorrectly placed pose a safety risk and will not be emptied.
You are allowed to:
- mark any supplied garbage/recycling bin with your property number, as long as the number is less than 15cm high and wide
- remark the number as often as necessary to keep it clearly visible.
What to put in your garbage bin
You can put the following items in your garbage bin:
- food/cling wrap, plastic bags and bubble wrap (or you can recycle these at any Coles supermarket, as long as they are clean)
- nappies (wrapped) and tissues
- waxed cardboard and food soiled cardboard
- bones and meats
- polystyrene trays and cups
- window glass and mirrors (wrapped)
- ceramic cookware
- incandescent light globes (recycle fluorescent light globes)
- large plant pots (some plant nurseries accept these back for reuse)
- tissues, shredded paper, paper towel and takeaway coffee cups
You should not put the following items in your garbage bin:
- hot ash
- oil, paint, chemical or liquid waste
- soil, rocks or bricks
- recyclable items
- garden waste
- fluorescent light globes
- hazardous items, such as gas bottles or batteries
What to put in your recycling bin
You can put the following empty items in your recycling bin:
- cans (aluminium and steel) and tins
- foil (scrunched into a ball)
- hard plastic bottles and containers (including Tupperware)
- glass bottles and jars including medicine bottles (with lids removed)
- milk and juice bottles and cartons including tetra packs
- paper and cardboard
Recyclable items are initially hand-sorted by staff at the recycling facility and sharp objects pose a safety hazard.
You should not put the following items in your recycling bin as they cannot be recycled through this service:
- soft plastics such as bags, bubble wrap, and food/cling wrap
- paper towel, shredded paper and takeaway coffee cups
- polystyrene foam packaging and trays
- glass waste and ceramics including crockery (plates, bowls and cups), drinking glasses, Pyrex glass, ovenware, window glass, mirrors and light bulbs
- garden waste
- general waste and chemicals including nappies and tissues
- household goods and furniture
- electronics (computers, TVs, mobile phones) and batteries
- scrap metal
- car batteries and gas cylinders
Unacceptable items can damage the material sorting facility's machinery, increasing the processing cost and your rates.