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Moving into an existing house

If you are moving in to a previously occupied house and there are no bins, please order your replacement bin online.

It may take up to 5 days before we deliver a replacement bin.

Please ensure you display your property number (not the lot number) clearly on the letterbox or the front of your building.

If we require a Statutory Declaration, we'll let you know.

Building a new house

If you are moving in to a newly built house, you will need to order your garbage and recycling bins. Bins take up to 5 business days to be delivered and there is no fee for these bins.

You must display a house number on your property for identification, whether it is on a letterbox or on a piece of cardboard in a front window.

We require a copy of your property's certificate of occupancy permit before we can deliver your bins. Your builder will have this certificate once the building is complete.

Garden waste bin

You can order a garden waste bin online or call us on 9217 2170.

Note: these optional bins require an annual fee and approval from the property owner.

Order a new bin for your business

If you are moving in to a newly built business premises, you can order your garbage and recycling bins online.

You must display a house number on your property for identification, whether it is on a letterbox or on a piece of cardboard in a front window.

Moving out of your house

If you move, leave your bins at the property for the next occupant to use. It is illegal to remove bins from the property.

If you move to another address in the City of Whittlesea, don't forget to notify us of your change of address. See Contact details.

Moving into a multi unit development?

If you are moving into a multi-unit development, please contact your body corporate in the first instance as they may be required to provide you with bins.