We provide all households with one 120 litre garbage bin and one 240 litre recycling bin. From August 2022, all households that currently receive a Council-provided rubbish and recycling bin will receive a new 120 litre purple-lidded bin to be used for glass bottles and jars. *Please note: All new garbage bins and replacement garbage bin lids will have a red lid as required under the Victorian Government's Recycling Victoria Policy. Council is working towards changing all kerbside garbage bin lids by 2025 as outlined in our Rethinking Waste Plan 2021-2030.
For more information about bin collection phone 9217 2170.
Your garbage bin is emptied weekly and your recycling bin is emptied fortnightly on the same day as your garbage bin.
If you have a food and garden waste bin, this is emptied fortnightly on the alternate week to your recycling bin.
Glass recycling collections will begin in October and will be collected every four weeks on the same day of the week as your regular bin collection. The collection schedule for glass recycling will be provided in September.
To find out when you next garbage collection is visit My Neighbourhood.
You can also download the garbage collection calendar.
If your bin hasn’t been emptied, you can report it to us within 48 hours (or 2 business days) by calling 9217 2170 or reporting online using the buttons below.
Please note: The waste contractor will firstly check the recorded footage from the waste vehicle to ensure that your bin was missed or partially emptied on collection day. If the footage concludes that your bin was emptied, then your request will be declined. If your request is approved, your bin will be emptied within 2 business days. Please make sure your bin remains at your usual collection point, at the front of your property on the nature strip.
You can call Council directly on 9217 2170 to report or discuss missed or partial emptied bins. Council will not return to empty bins that were not presented at the time of collection.
Bins get collected as normal on public holidays that fall on business days except for the following public holidays:
If these public holidays fall on a business day bins will be collected a day later and collections may run one day behind schedule for the rest of that week.
To make sure your bin gets emptied:
Note: Bins that are incorrectly placed pose a safety risk and will not be emptied.
You are allowed to:
If you are building a new multi-unit development that requires a Waste Management Plan, please refer to our Waste Management Plan Guidelines. This checklist will also assist you in developing your plan.
If you are currently living in, or responsible for, a multi-unit development and would like to switch from private waste collection to a Council collection service, please complete the City of Whittlesea Council Collection Form.
You can put the following items in your garbage bin:
You should not put the following items in your rubbish bin:
You can put the following empty items in your recycling bin:
Rinse clean items and remove all food and liquid from packaging.
Please note that recyclable items are initially hand-sorted by staff at the recycling facility, therefore sharp objects pose a safety hazard.
You should not put the following items in your recycling bin as they cannot be recycled through this service:
Unacceptable items can damage the material sorting facility's machinery, increasing the processing cost.
To dispose of items that cannot go in your bins:
Everyone has a general environmental duty to: