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Food waste recycling FAQs

Our new food waste recycling service allows residents to include food scraps in their fortnightly food and garden waste bin, reducing the amount of waste going to landfill. To help you use the food and garden waste service, we’ve provided answers some of the most commonly asked questions below.

The following items cannot be composted at the composting facility. Please ensure they do not end up in your food and garden waste bin.

  • Plastic bags and plastic packaging (including bags, cling wrap, ties)
  • Dog or cat droppings
  • Kitty litter
  • Household garbage and cigarette butts
  • Nappies and baby wipes
  • Coffee pods and disposable coffee cups
  • Tea bags (with a staple or plastic tag)
  • Products labelled as compostable (such as coffee cups, plates and take away containers). Compostable bin liners are ok.
  • Plant pots
  • Tree stumps and ash
  • Vacuum dust
  • Hair (including pet hair)
  • Paper plates and coffee cups
  • Wooden icy pole sticks
  • Tennis balls
  • Metal, glass and plastic recyclables
  • Sharps, medicines, batteries and toys
  • Bricks/concrete/soil
  • Cardboard boxes / pizza boxes

There are many benefits to FOGO and reducing the amount of food waste that ends up in landfill:

  • It will reduce the amount of organic material (food scraps and garden waste) entering landfill - saving landfill space and reducing greenhouse gas emissions.
  • It will save money on rising landfill costs.
  • It will produce a quality compost product that will be used on gardens, parks, farms and open spaces.

Yes, you can start adding food scraps to your food and garden waste bin. If you haven’t received your kitchen caddy and compostable bin liners, you can just wrap the food up in newspaper or place it in the bin loose.

Yes, your food and garden waste bin will continue to be emptied fortnightly on the same day as it is currently collected.

You can order a food and garden waste bin online or by calling us on 9217 2170.

Yes, you can opt in to have a food and garden waste bin for a small annual fee of $77. To order a food and garden waste bin, order online or call us on 9217 2170.

Order a garden waste bin online.

Yes, all new orders for a food and garden waste bin will also receive a free kitchen caddy and roll of bin liners. 

 

If you are a tenant, talk to your landlord, property manager or agent if you would like a food and garden waste bin. Your landlord will need to give their permission and contact us to order the bin.

Not at this stage. The annual collection service price of $77 will remain the same for the 2020/21 financial year.

Council is paying for the extra cost of recycling food waste. So, although we will save money by not sending it to landfill, there is still a cost to process the food waste and garden waste at the composting facility.

Yes, Council will supply a FREE kitchen caddy and a roll of 150 compostable bin liners for you to use. The roll of liners should last up to a year, based on a household using 2-3 liners per week.

Please only use compostable liners, labelled with AS 4736. The liners supplied by Council are made from 100 per cent corn starch.

Do not use plastic bags or bags labelled as biodegradable as these will not break down during the composting process.

The bin liner bags provided to use in your kitchen caddy can sometimes be a little tricky to open properly. They may not seem to open all the way or they may appear have split down the middle. However, if you place the bag in front of you with the arrows up, and then rub the top of the bags between your thumb and forefinger, the sides will separate into a full bag. It’s a little similar to what you would do to the plastic fruit bags at the supermarket. Below is a handy video that may also help you with your bags. 

You can purchase additional compostable bin liners from some supermarkets as well retail stores such as Bunnings.

No, you do not need to use the caddy bin liners if you do not want to. You can use newspaper or paper towel to line your caddy or you can choose to not using anything and simply place the food scraps loose into the bin.

Our top tips for avoiding smells in your food and garden waste bin are:

  • Keep your food and garden waste bin in the shade.
  • Don’t overfill your bin so that the lid remains closed.
  • Tie a knot at the top of your compostable caddy liners to contain your food waste before placing it in the bin.
  • Wrap food waste in a layer of used paper towel or newspaper.
  • Keep seafood and meat scraps in the freezer until the night before your collection day.
  • Wash your caddy regularly using detergent or eucalyptus oil, or in the dishwasher.
  • Sprinkle some bicarbonate of soda (baking soda) in your caddy of bin to absorb smells.
  • Layer food waste between lawn clippings or garden waste.

If you already compost your food scraps at home, that’s great and we encourage you to continue.

A food and garden waste collection service allows you to easily dispose of a larger variety of food scraps and garden waste than you would be able to compost in a home composting system.  

It can also take organic material that does not easily break down or that needs to be chopped up into smaller pieces at home such as meat, fish, bones, corn cobs, fruit stones and watermelon skins.

The food and garden waste will be transported to SUEZ green waste facility Epping.

After collection, your food and garden waste are taken to a local composting facility – SUEZ green waste facility in Epping, and made into compost using a highly controlled composting process. This process takes 8-10 weeks. The compost will then be used as soil fertiliser in a wide range of settings, including farms, parks, schools and community gardens.

Soil and turf cannot be placed into your food and garden waste bin as it is too heavy for the bins. The weight of soil or turf can cause damage to the truck lift or can cause the bin itself to crack or break. 

If you have soil you need to dispose of that can't be reincorporated into your garden, you can take it Wollert Landfill (charges apply).