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Accounts payable

Information for suppliers of products and services about requesting payment from us.

Purchase orders

If you provide goods and services without a purchase order, payment may be delayed.


You should email your invoice to or mail to:

Accounts Payable
City of Whittlesea
Locked Bag 1
Bundoora MDC 3083

If you include your invoice with goods delivered or submit it in any other way, we cannot guarantee that our accounts team will receive it quickly.

Your invoice must include:

  • your Australian Business Number (ABN)
  • the GST price and GST amount
  • the words ‘tax invoice’ stated prominently
  • the date of issue
  • the supplier's name
  • item description

If you do not have an ABN, contact us to complete a ‘Statement by Supplier’.

Delivery docket

You must include a delivery docket or note with all goods you supply to us, which includes the Purchase Order Number. We require evidence of delivery and cannot pay you until the we have confirmed that we received the goods.


We prefer to pay suppliers direct to nominated bank accounts via Electronic Funds Transfers (EFT). We will forward you a remittance advice by mail immediately after payment by EFT.

Our standard terms of payments for accounts are 30 days from the end of the month of purchase, unless otherwise negotiated.

Where settlement discounts are offered, we are prepared to discuss earlier payment.

Contact us to arrange EFT payments:

P: 9217 2170

Accounts Payable Officer
Financial Services Department
City of Whittlesea
Locked Bag 1
Bundoora MDC 3083