Our online customer portal will be unavailable from 5pm Friday 8 November to 8.30am Monday 11 November. During this time, you will not be able to submit any online requests.
To keep ourselves and our community safe, it's important to know what to do when you experience a road hazard or neighbourhood issue.
Explore these pages to learn how to easily report issues or complaints online or by phone.
Help us maintain safe and functional roads and footpaths by reporting local road hazards. While VicRoads handles main roads, some issues need to be reported directly to us for a timely fix.
It's illegal to litter or dump rubbish. Offenders can face significant fines. Learn about the types of littering and how to report incidents online or by phone to keep our community clean.
Report various neighbourhood complaints to ensure a safe and peaceful community. Learn how to deal with noise issues, report excess construction noise, wood heater smoke and barking dogs effectively.