Emergencies

Key emergency contacts
For all emergencies, call Triple Zero (000). Police, Fire or Ambulance - call Triple Zero (000) Flood and storm emergencies - call Victoria State Emergency Service (SES) 132 500.

Key emergency contacts

For all emergencies, call Triple Zero (000).

Police, Fire or Ambulance - call Triple Zero (000)
Flood and storm emergencies - call Victoria State Emergency Service (SES) 132 500.

Emergencies can impact anyone, but with the right preparation, you can keep yourself and your family safe. Explore resources on different types of emergencies, how to prepare and what actions to take during a crisis.

Find out about our role in emergency management, access multilingual information, and learn about fire prevention and Black Saturday memorials.

2026 Victorian Bushfires – Donations

If you would like to support fire-affected communities, you can donate to the 2026 Victorian Bushfire Appeal or visit this page to see which organisations are accepting donations.

Council’s role in an emergency

Learn about our responsibilities in emergency management, including risk reduction, preparedness, and community recovery efforts.

Stay informed

It is important that you understand what types of emergencies you may face and how to prepare for them. This page explains how to prepare for emergencies and what to do when they happen.

Before an emergency

Discover essential tips and guidelines to help you prepare for emergencies such as grassfires and bushfires.

During an emergency

Find out what actions to take and how to stay safe during an emergency.

After an emergency

After an emergency, there are practical things you can do to assist your recovery.

Bushfires and grassfires

Learn how to prepare for, respond to, and stay informed about bushfires and grassfires in your area.

Storms and floods

Storms and floods can happen. Learn essential tips to understand how to prepare for storms and floods and what to do during a storm or flood.

Extreme heat and heatwaves

Extreme heat days are becoming more frequent and intense due to climate change. It is essential to stay prepared, care for one another and take measures to remain cool.

Health emergencies

Discover how to plan for health emergencies and keep yourself protected.

Fire prevention program

Understand our comprehensive fire prevention program, including information on upcoming planned burns and how to book a free fuel hazard assessment, designed to protect people, property, and the environment from fire risks.

Black Saturday memorials

Explore the permanent memorials dedicated to the victims of the 2009 Victorian bushfires, located at significant sites within our community.

Find emergency management information in your language

Access crucial emergency information in your preferred language to ensure you and your family are prepared and know what to do during emergencies.