Planning services & online forms

New Online Planning Portal 

The City of Whittlesea has implemented a new Online Planning Portal where customers can register, apply, request, pay or view planning related services and track and manage these services 24 hours, seven days a week. 

Access the new Online Planning portal 

The Portal allows you to undertake all of the below services and gives you full control and access to managing your applications from start to end. As the logged in user you will receive notifications when the status of your application changes, if further action on your application is required or if you need to request amendments to your applications. 

You now have the ability to pay for your application via Credit Card and BPay. 

If you would like any assistance with navigating the portal, please feel free to contact the Planning Department on 9217 2259. 

Logging in to the customer portal 

Transacting for the first time? 

If yes, access the signup page. 

If no, please login. 

Please note that the person logged in will be the person who will have access to the applications/requests undertaken utilising those login details. 

Apply for a planning permit 

Planning Permit applications are submitted online. If you would like further guidance on how to submit an application or to check if you require a permit, please see our new customer portal which will support you in determining if a permit is required. See our ‘Do I need a permit page’ or Planning permit process. 

Some planning permit applications may qualify to be fast-tracked if it complies with specific criteria. To see if your application qualifies, please see Fast Tracked Permits.

Apply for a planning permit

Request planning pre-application advice

Planning pre-application advice is a service aimed at providing potential applicants with the opportunity to receive initial guidance and direction on a proposal. You must submit supporting documentation and note that any advice given is based on a preliminary assessment only. Once you lodge a request, a planning officer will contact you directly to arrange a mutually convenient time to discuss your proposal.

Your supporting documents can include but are not limited to the following:

* Copy of your Title (no older than 90 days from today's date)

* Sketch or concept plan of the proposal

* A written submission on the proposed use and/or development

* Scaled and dimensioned plans or a sketch or concept plan of the proposal

If you are unable to provide supporting documentation and are after general planning advice you can request to speak with a planning officer at our Building and Planning counter or ask for general advice over the phone on 9217 2170.

Please note this service is currently provided free of charge, however, if you are after written advice you will need to submit a Planning Property Information Request.

Request Planning Pre-Application Advice

Request written advice and information (planning property information)

We can provide written planning advice and information through a ‘planning property information request’. This provides you with written information and advice about the planning controls on a property, and when a planning permit is required.

Request planning property information

Request 50 Amendment – (pre-advertising)

If you have an application currently in progress and require an amendment to what you originally submitted and the amendment is before any advertising period, you can lodge an amendment through the portal by following the below steps.

• Access the Online Planning portal
• Select “More’
• Select ‘My Applications’
• Search for the Application you are wanting to Amend
• Select the ‘Actions’ drop down list against the relevant application
• Select ‘Create Amendment’
• The system will know what type of amendment you are seeking depending on where you are at with you application e.g. pre or post advertising

Request 57A Amendment – (post-advertising) 

If you have an application currently in progress and require an amendment to what you originally submitted and the amendment after any advertising period, you can lodge an amendment through the portal by following the below steps.

• Access the Online Planning portal
• Select 'More’
• Select ‘My Applications’
• Search for the Application you are wanting to Amend
• Select the ‘Actions’ drop down list against the relevant application
• Select ‘Create Amendment’
• The system will know what type of amendment you are seeking depending on where you are at with you application e.g. pre or post advertising

Apply for an extension of time to an existing permit

You can apply to extend time to an existing planning permit:

• before the planning permit expires
• within 6 months to allow commencement of the planning permit
• within 12 months to allow completion of the development.

Request an extension of time for an existing planning permit

Request a secondary consent to an existing planning permit

Secondary consent allows for minor modifications to endorsed plans only, and can be requested by the owner or occupier of the property.

Request a secondary consent to an existing planning permit

Apply for a planning permit amendment (Section 72 Amendment)

A Section 72 Amendment will be required for major changes to the endorsed plans, permit conditions or the permit preamble. This generally follows the same process as a new planning permit application.

Application to amend a planning permit

Application to Amend or End a Section 173 Agreement (Request for ‘in principle’ support)

What is a Section 173 Agreement?  

A Section 173 Agreement is a legal agreement made between Council and another party or parties under Section 173 of the Planning and Environment Act 1987.  It is registered on the certificate of title for a property.  

A landowner is usually the other party to the Agreement, while in some cases a third party, such as a referral authority, may also be involved.  

An agreement provides for continuous restrictions or on-going requirements on the use or development of the land.  

Ending and Amending an Agreement 

You can apply to Whittlesea City Council to amend or end a Section 173 Agreement.  

The process for amending or ending a Section 173 Agreement has four stages. 

Stage 1 

First you will need to apply to Council to seek ‘in principle’ support to end or amend the Agreement.  This is done through via planning property information request.

You must complete this application form and pay a fee of $145 via the website. 

Stage 2 

If Council agrees ‘in principle’ to the proposal to end or amend the Agreement, a formal request needs to be submitted to Council with a fee of $659.00.   To lodge, please complete the online form below.

Council will then need to notify all parties to the Agreement and anyone else Council believes may be affected by the ending or amending of the Agreement.  This may include referral authorities (VicRoads, Melbourne Water etc), adjoining property owners/occupiers or other interested parties. 

Stage 3 

Council can’t make a decision until 14 days after giving notice and has to consider any objections or submissions in its decision.  Council may decide to: 

• Amend or end the Agreement as requested. 
• Amend or end the Agreement in a manner that is not substantially different to the proposal. 
• Refuse to amend or end the Agreement. 

If the proposal to amend or end a Section 173 Agreement is supported, you will be issued with a letter of Council’s decision and Form 19 to take to the Land Titles Office to register.   

Any change to a Section 173 Agreement must be registered on the certificate of title to the land to which it applies. This ensures that all future land owners are aware of, and bound by, the requirements of the Section 173 Agreement.  It is the applicant’s responsibility to ensure that the Agreement is registered at the Land Titles Office in a timely manner.  

Application to Amend or End a Section 173 Agreement (Request for 'in principle' support)

Conditional Plans

Conditions of your planning permit may require you to submit plans, this is known as a Conditional Plan submission. To lodge, please complete the online form below. Contact the Building and Planning department if you have any difficulties by emailing buildplan@whittlesea.vic.gov.au.

Online Conditional Plan Submission

Request copy of permit/endorsed plans

You can request copies of endorsed plans and/or permits either in an electronic or hardcopy format.

Request electronic copy of permit/endorsed plans

Request hardcopy of permit/endorsed plans

Planning fees

If you would like to see the current fee schedule, please see Planning Fees.

Submit an Enquiry

If you have a general Planning related enquiries please access the Online Planning portal - Contact us or contact the Planning Department on 9217 2170.

Pay a Planning Infringement Notice

As the responsible authority, we are required by law to enforce the Whittlesea Planning Scheme.

We investigate reported breaches of the Whittlesea Planning Scheme, planning permit conditions, the Planning and Environment Act, and Section 173 agreements.

Enforcement will occur when there is a clear breach, especially if it causes detriment to the community.

We aim to obtain compliance rather than prosecute offenders, but punishment for some types of offences may be necessary as a deterrent.

Our compliance process includes:

• verbal warning of a breach
• letters confirming the breach and requesting action (escalating)

If you have been served a Planning Infringement Notice, you can pay in the following ways:

• Pay a planning infringement online
• pay in person at our Civic Centre in South Morang
• pay by mail to City of Whittlesea, Locked Bag 1, Bundoora MDC VIC 3083

Other ways to apply

If you have tried to lodge your application online were experiencing difficulty please reach out to our Planning Team on 9217 2259 or submit an enquiry and one of our friendly team will get back to you and step you though the process.