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Resources for children and young people

Who can I contact for help?

Kids Helpline is a free 24/7, confidential and private counselling service specifically for children and young people aged 5 to 25 years. You can speak to them over the phone, via email, or even on-line live chat.

You can contact Kids Helpline about a wide range of issues; from everyday topics such as family, friends and school to more serious issues of child abuse, bullying, mental health issues, drug and alcohol use, homelessness and suicide.

Kids Helpline

Support Services

There are number of support services available, specifically to support children and young people.

Kids Helpline

Kids Helpline provides free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

  • Call: 1800 55 1800


Headspace provide mental health support to 12 - 25 year olds through over 110 national headspace centres, over the phone or online.

With a focus on early intervention, Headspace work with young people to provide support at a crucial time in their lives – to help get them back on track and strengthen their ability to manage their mental health in the future.


The eSafety website provides information and advice for kids and young people about how to keep safe online, what to do if something goes wrong and how to complain about online bullying or abuse.

eSafety have recently partnered with First Nations organisations to develop resources to help empower communities to stay safe and active online, and ensure mob's voices, music and stories continue to be heard. Learn more.


ReachOut offers a range of online supports for young people aged 12–25, with a focus on supporting their mental health and wellbeing through everyday issues and tough times.

Youth Law Australia

Youth Law Australia provides free, confidential legal information, help and referrals to young people under 25 and their advocates.

  • Call: 1800 950 570 (9:30am-5pm, Monday-Friday AEST) if you live in SA, NSW, TAS, QLD, NT or ACT; or (02) 9067 6510 if you do not live in these states (9:30am-5pm, Monday-Friday AEST).
  • You can also submit a form on Youth Law Australia’s website or email

Consultation with Children - Feeling Safe

The City of Whittlesea recently consulted with local children on what makes them feel safe and what they can do if they feel unsafe. Watch what we found out below:

Being Safe

A guide for children

A Guide for Children and Young People to the National Strategy to Prevent and Respond to Child Sexual Abuse (2021-2030) and it’s Action Plan

COVID-19 Children and Young People

The Royal Children's Hospital (RCH) have developed a collection of trusted resources on COVID-19, including information on the physical effects on children, mental health care and advice around supporting your child cope through the COVID-19 pandemic.

The resources have been created by experts from The Royal Children’s Hospital, trusted campus partners and other health organisations.

Along with webinars, fact sheets, information around COVID-19 vaccination for children, links to support services, there are some useful guides that have been developed specifically for children.

Guides such as;

  • A Child’s Guide: COVID-19
  • A Child’s Guide: Why is everyone wearing masks
  • A Child’s Guide: The COVID-19 Test

COVID-19 Resources (RCH)

Find out about