Skip to main content

Starting a public health or accommodation business

Business must be registered under the Public Health and Wellbeing Act 2008.

Tasks

The following types of local businesses must be registered with us, under the Public Health and Wellbeing Act 2008:

  • Hairdressers, beauty parlours, tattooists, body piercers and colonic irrigation
  • Hotels, motels, rooming houses, bed and breakfasts and hostels
  • Public Aquatic Facilities

Preparing for Public Health and Wellbeing Act registration

Follow these steps to prepare your premises for health or accommodation business (premises) registration:

  1. Contact our Business Concierge to check if any Planning or Building permits are required before registration at business.concierge@whittlesea.vic.gov.au. You must obtain these permits before applying for registration with Environmental Health Services.
  2. Before setting up a new premises or refurbishing an existing one, contact our Health Services department to discuss your proposal. We highly recommend that you submit plans of the proposed works to ensure compliance.  For more information, see Plans approval service. Note: Accommodation premises must submit plans before proceeding to registration.
  3. Complete the online Public Health and Wellbeing Act application to register form. Approval is required before starting any construction works. We highly recommend that you submit plans of the proposed works to ensure compliance. For more information, see Plans approval service.
  4. Please note your Public Health and Wellbeing Act application won’t be assessed until full payment has been received.

Before opening the Public Health business, one of Council's Environmental Health Officers will complete a final inspection. If the premises complies you will be issued a certificate of registration. The relevant fees are in the table below.

Plans approval service

You must complete the following requirements when providing us with plans for a new health business:

  • Complete the online plans approval section of the Public Health and Wellbeing Act application to register form.
  • Attach one copy of the floor plan of the business (drawn to a scale of 1:100). All plans must include specifications and details of surfaces, fittings and equipment, according to our Premises Development Guide.
  • Pay the plans approval fee with the online Public Health and Wellbeing Act application form. Note: this fee does not cover the Public Health and Wellbeing Act registration.
    • Health premises - $224.50
    • Accommodation premises - $356.45
  • Please be advised that your application will not be assessed until paying of your fee has been received.

We will process your application within 14 days of receiving complete plans and specifications.

We will then send you back:

·       1 copy of the approved plan

·       A letter with conditions

·       Contact details of the responsible EHO

We advise you not to begin any major work on setting up the new public health and wellbeing premises until you receive the approved plan.

Health Plan Approval application

Accommodation Plan Approval application

Health premises inspections and registration

Our Environmental Health Officer (EHO) will conduct progress inspections during the construction of your public health and wellbeing business or premises to ensure it complies with the approved plans and specifications.

Before opening the public health and wellbeing business or premises, our EHO will complete a final inspection. If the business or premises meets the standards, you can apply for registration with us.

Registration fees

  • Health premises -  $348
  • Prescribed accommodation -  $426
  • Aquatic Facility - $227 ($65 for every additional pool/spa at the same facility)

Public Aquatic Facility Registration

All operators of public aquatic facilities are required to either register or notify with Council under the Public Health and Wellbeing Regulations 2019. 

There are two types of categories of aquatic facilities, Category 1 and Category 2 (definition of categories), the requirements for each are as follows:

  • Category 1 aquatic facilities must register with Council
  • Category 2 aquatic facilities must notify Council
  • Category 1 and 2 aquatic facilities must have a water quality risk management plan
  • Category 1 and 2 must comply with the aquatic facilities provisions of the water quality guidelines

For further information on whether you will need to register or notify Council please email publichealth@whittlesea.vic.gov.au

 

Further information

For health guidelines for the personal care and body art industries, visit the Department of Health website.

Find out more

Get the latest business news sent straight to your inbox including announcements, initiatives, training, funding, events and networking opportunities

Sign up to our business e-news

Find out about