Support

Support Services available

Government support

Support for Victorian workers who are waiting for test results: $450 Coronavirus (COVID-19) Test Isolation Payment | Coronavirus Victoria
Pandemic Leave Disaster payment: Pandemic Leave Disaster Payment - Victoria - Services Australia

Food

Call Encompass Care Vic on 0422 461 847 for food relief
Call Whittlesea Community Connections on 9401 6666 for food relief, financial assistance and general support and information
Hope Centre – Provides Fruit, vegetables, milk & bread - 0423 165 320
Countrywide Community Commission - Food hampers - 0411 394 494
Thomastown Neighbourhood House – Food Pantry https://www.tnh.org.au/
Sikh Community Connections is providing FREE WHATSAPP Text Only 0476 850 607. More information visit: org.au/emergency-food-relief

For more details, including the operating hours of the above, view the Emergency Relief Calendar. Please note, hours may vary during lockdowns.

Financial assistance

The Extreme Hardship Support Program (EHSP) provides emergency financial assistance to people on temporary and provisional visas and undocumented migrants who are not eligible for Commonwealth Government income support. Emergency relief support – Victoria | Australian Red Cross
Uniting Financial Counselling call 1800 685 682 to make an appointment or for more information.
Catholic Care - Vouchers - 8468 1305
Contact Whittlesea Community Connections on 9401 6644 on Monday to Friday from 9am until 1pm for assistance
National Debt Helpline - free financial counselling
Financial and other support for COVID-19 | Coronavirus Victoria

For more details, including operating hours of the above, view the Emergency Relief Calendar. Please note, hours may vary during lockdowns.

General

Relief Coordination: for food and other emergency relief needs contact rcs@dffh.vic.gov.au
Integrated Support Service: for more complex support to self-isolate contact IIATS@justice.vic.gov.au
Family Recovery Program: state-wide case management for culturally and linguistically diverse individuals and families who have been impacted by COVID-19 contact frp@cohealth.org.au

Family violence support

Even in lockdown restrictions, you are allowed to leave your home if you or your children are at risk of harm from family violence. If you are in danger call 000.

Orange Door – https://orangedoor.vic.gov.au/
Safe Steps 24/7 on 1800 105 188. Email safesteps@safesteps.org.au or webchat at safesteps.org.au/chat.
Family violence crisis response and support during coronavirus | Coronavirus Victoria
Men's Referral Service is a free, confidential telephone helpline that offers counselling, advice and support to men who have anger, relationship or parenting issues. The service also provides help to women (or other family members) who are experiencing violence or controlling behaviour by men. Call 1300 766 491 or visit the Men's Referral Service website.

People with a disability

https://www.ndis.gov.au/coronavirus
COVID-19 Vaccination Rollout with Auslan interpretation - https://www.health.gov.au/resources/videos/covid-19-vaccination-priority-rollout-animation-auslan
People with disability | Coronavirus Victoria
You may be eligible for an at-home testing service. Call the coronavirus hotline on 1800 675 398 and select option 4 and then option 5 to find out if you are eligible for this Call-to-test service.
Aspen Medical in Thomastown offers vaccination for people living with a disability in supported accommodation. Find out more.

Aboriginal and Torres Strait Islander communities

COVID-19 information for Aboriginal and Torres Strait Islander communities | Coronavirus Victoria

Yarnin SafeNStrong - Call 1800 95 95 63(24 hours a day, 7 days a week). A free and confidential phone crisis line for Aboriginal and Torres Strait Islander people and families who just want to have a yarn with someone about their wellbeing.
www.vahs.org.au
Dardi Munwurro Aboriginal Men's Support Line - Call 1800 435 799 (24 hours a day, 7 days a week). A free and confidential phone support line for Aboriginal men to reach out to yarn with someone when times are tough.
www.dardimunwurro.com.au
Additional resources: