Community Insights

The words ‘Community Insights’ beside logo made of beside two speech bubbles and a location pin.

Welcome to Community Insights 

The Community Insights study collects information about a range of topics through surveys. These surveys are designed to help us get a better understanding of what is changing over time to ensure our local communities remain a great place to live. Each round of the survey explores different aspects of community life.

New Community Insights study is here

We’re excited to announce that our latest Community Insights study is live now. Participants, chosen randomly, will receive a letter or email with all the details.

Stay tuned for more.

How it works

Join our Community Insights contact list

About the study

Contributing to the Community Insights study allows residents to share their experiences of living in the City of Whittlesea. Information gathered informs decisions affecting the community. It ensures we stay responsive to the needs of our residents. Data is collected through the following surveys.

These surveys aren't about specific programs or policies. They're designed to give us a better understanding of the experiences of residents living in the City of Whittlesea.

Economic growth alone cannot guarantee a good quality of life. It is important to assess factors like:

  • how friendly, connected and inclusive the community is
  • what people enjoy about living here
  • how safe people feel
  • whether amenities are accessible to all.

How we use survey data

We use information from the Community Insights study to:  

  • expand our knowledge and understanding of the community
  • measure community outcomes and progress towards our Whittlesea 2040 Vision
  • prioritise and allocate resources where they are most needed
  • identify areas for improvement and modify service delivery as required 
  • understand what has changed for the community over time.

We can't get the type of data collected through Community Insights from other sources. Therefore, we use these surveys to fill in the missing pieces and shed light on how wellbeing, liveability and resilience are changing across our municipality.

Community Insights also gives important information for our planning and reporting. These reports help keep our actions transparent and accountable to the community and other government levels. The data provides meaningful information to achieve the goals in Whittlesea 2040: A place for all.

Annual survey results

Here are some of the insights our residents shared with us in our first year of Community Insights study.

Local life survey

The survey took place in December 2023 with 1,862 responses from residents across the City of Whittlesea.

Social and civic participation survey

The survey took place in April – May 2024 with 2,634 responses from residents across the City of Whittlesea.

Health and wellbeing survey

The survey took place in July – August 2024 with 1,922 responses from residents across the City of Whittlesea.

Disclaimer: The data provided by Community Insights is an indicative estimate only and may not fully represent the broader population.

Frequently asked questions

Join our Community Insights contact list

Take the survey

If you've received a mail invitation to participate, please have your access code ready. 

Share your insights here