You have the right to request access to documents we hold, including those containing information about your personal affairs, through the Freedom of Information Act 1982 (the Act).
You can request access to any documents we hold, but there are some exemptions under the Act. You can also request that we amend or delete incorrect or misleading personal information held about you.
You can also download, inspect or purchase many Council documents without the need to make a formal Freedom of Information (FOI) request. See Documents available for public inspection.
Council Offices are currently closed to the public as part of measures to slow the spread of Coronavirus.
You can submit an FOI request by email or by mail.
You must include the following in your application:
We also advise that you may be required to produce ID when being provided access to certain documents.
To apply please submit your application with payment details to email@example.com
Alternatively, you can mail your request form with payment details to:
City of Whittlesea
Locked Bag 1
Bundoora MDC VIC 3083
If your request relates to correcting personal information we hold about you, you will need to provide specific details of the amendments that need to be made.
Further charges may be imposed to recover, in part, the cost of accessing the required information and for the time spent by our staff in providing such information. These include:
Our FOI Officer will determine the additional charges, and notify you if charges are likely to exceed $50.
Fees are applicable as at 1 July 2020.
Under the Act, we have 30 days from receiving a valid request to make a decision on whether to release the document(s), and 30 days to make a decision relating to the correction or amendment of your own personal information. You will be notified, in writing, of this decision.
Where we deny access to a document (or defer a decision), we will advise you of the reasons for the decision and your rights to seek a review of the decision.