wat djerring Animal Facility
Location: 20 Companion Place, Epping (previously known as Pound Road)
Phone: 8401 6200
Email: AnimalFacility@whittlesea.vic.gov.au
Opening hours:
- Monday: 10am–4pm
- Tuesday: 10am–4pm
- Wednesday: 12pm–6.30pm
- Thursday: 10am–4pm
- Friday: 10am–4pm
- Weekends and public holidays: 10am–2pm
Closed on Christmas Day, Anzac Day and Good Friday.
Lost Pets
If your pet is missing:
If you pet is not at the pound, RSPCA Victoria offers more advice on finding your lost pet.
Other ways to find your lost pet
If you pet is not at the pound, RSPCA Victoria offers more advice on finding your lost pet.
Collecting your pet from the pound
You can collect your lost pet from the pound for a fee during opening hours (you'll need to bring proof of your pet's current animal registration to have your pet released).
Found a lost or stray pet
If you find or sight a stray or wandering/roaming animal contact us on 9217 2170 for instructions (outside of business hours, you'll be directed through to our after-hours service).
Be careful when approaching stray animals, they may be afraid and attack. If the animal is friendly, check it for an identification tag and contact the owner.
Animal Adoptions
The wat djerring Animal Facility accommodates animal adoptions where possible and we welcome your adoption enquiry.
You can apply using our online Adoption Form. Pets available for adoption through the Epping Animal Welfare Facility can be viewed on PetRescue website.
Other adoption facilities to contact if you are wanting to adopt a pet:
wat djerring Animal Facility - Frequently Asked Questions
+ Are pet adoptions offered from the facility?
Yes, visit our pet adoption page.
Council’s objectives for the facility is to:
- achieve the best outcomes possible for the animals in our care
- reunite every animal possible with their owners or find them loving new homes
- reduce the current euthanasia rates.
We will continue to review our approach to ensure it is delivering the best outcomes for animals and community.
+ Will Veterinary work be done at the facility?
Veterinary work will be undertaken at the facility.
This will include but is not limited to vaccination, flea and worm treatment, microchipping and any other treatment that is required while animals are in our care.
+ What is the council policy of euthanising of animals and behaviour testing to rehome/or to send to rescue groups at the facility?
The facility will only euthanise animals as a very last resort when this is the most humane option.
A committee will be established that will include experienced staff from each council, the wat djerring Animal Facility Veterinarian and Coordinator. This committee will consider feedback from animal attendants and other relevant staff to determine which unclaimed animals are suitable for rehoming and which are not.
The people on this committee have the expertise and experience to ensure ethical decision making.
+ What services are provided at the facility?
The facility:
- provides stray, abandoned and surrendered animals with refuge and a new life
- reunites lost pets with their owners
- facilitates adoptions by finding new homes for unowned cats and dogs
- protects animals from cruelty
- promotes pet wellbeing
- provides pet adoptions
- provides education regarding responsible pet ownership
- provides veterinary care to animals at the centre
+ Who will pay for vet bills for injured dogs or desexing, feeding and housing at the facility?
Medical costs of animals at the facility will be the responsibility of Council while they are in our care.
A vet will be available to provide health checks, medication and emergency care if required. All animals leaving the facility into the care of rescue groups will be microchipped, vaccinated, flea and worm treated.
+ If the facility is run by three Councils in the City of Whittlesea how will my pet be linked to me?
The facility is run by the City of Whittlesea, partnering with Darebin and Moreland councils, who work closely to ensure pets find their way home. All animals entering the facility are scanned for a microchip and then each council's animal registration database is checked to help identify the animal and contact its owner.
It is always important to keep your contact details on your pet's microchip up to date so we can reunite beloved pets with their owners as soon as possible.
A lost report register will also be developed, allowing owners to leave their details and upload photos of their pets. This will allow our team at the wat djerring Animal Facility to cross reference lost reports to the animals in the facility.
+ Will Council run a volunteer program?
Council will be exploring the option of a volunteer program.
+ Is there funding available to help Animal Welfare Groups?