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wat djerring Animal Facility

The Epping Animal Welfare Facility has a new name: the wat djerring Animal Facility. This animal facility is managed by Whittlesea City Council in partnership with Merri-bek and Darebin Councils. The in-house model aims to achieve the best possible outcomes for the animals and our community. The three Councils have worked together to develop an operating model that is designed to reduce euthanasia rates, reunite the maximum number of animals possible with their owners or find them loving new homes.


wat djerring Animal Facility 

Location: 20 Companion Place, Epping (previously known as Pound Road)

Phone: 8401 6200


Opening hours:

  • Monday: 10am–4pm
  • Tuesday: 10am–4pm
  • Wednesday: 12pm–6.30pm
  • Thursday: 10am–4pm
  • Friday: 10am–4pm
  • Weekends and public holidays: 10am–2pm

Closed on Christmas Day, Anzac Day and Good Friday.

Lost Pets

If your pet is missing:

If you pet is not at the pound, RSPCA Victoria offers more advice on finding your lost pet.

Other ways to find your lost pet

If you pet is not at the animal facility, the RSPCA Victoria offers more advice on finding your lost pet.

Collecting your pet from the wat djerring Animal Facility
You can collect your lost pet from the facility for a fee during opening hours (you'll need to bring proof of your pet's current animal registration to have your pet released).

Found a lost or stray pet

If you find or see a stray or roaming animal in the City of Whittlesea, please contact us for advice on what you should do on 9217 2170 (outside of business hours, you'll be directed through to our after-hours service). If the animal is not in the City of Whittlesea contact the local Council.

Outside business hours (after 5pm) is for emergency-only services such as attending to injured domestic animals, responding to dog attacks, and managing livestock on public roads.

Animal Adoptions

The wat djerring Animal Facility accommodates animal adoptions where possible and we welcome your adoption enquiry. 

You can apply using our online Adoption Form. Pets available for adoption through the wat djerring Animal Facility can be viewed on PetRescue website.

Other adoption facilities to contact if you are wanting to adopt a pet:

Cat vaccine shortage: managing the situation – November 2023

A widespread cat vaccine shortage is currently affecting Australia due to disruptions in the supply chain caused by the ongoing COVID-19 pandemic. While many veterinary clinics may still have some vaccines in stock, they are facing challenges in restocking their supplies from manufacturers and wholesalers. The shortage is expected to persist through early 2024, with limited availability projected later this year.

The simplest and most effective measure to protect your cat during this shortage is to keep them indoors. Currently, the City of Whittlesea regulations require that cats be safely contained on their owner's property, which should be achievable for residents. For those confident that their property is free from unknown cat visitors, it is safe for their cats to roam their own backyard or enclosure.

Cat vaccine shortage - Frequently Asked Questions

Veterinarians are taking measures to protect the safety of cats with the current vaccine shortage. The guidance regarding how to use the available vaccine supply to safeguard the Australian cat population is to prioritise kittens and, if possible, delay adult boosters. Kittens, unvaccinated adult cats, and cats in animal shelters are the most vulnerable to infections and, therefore, in greater need of protection. Veterinarians will prioritise these categories of animals for vaccination.

Speak to your vet for advice.

Traditionally, catteries require all cats to be fully vaccinated before entry. If you plan to board your cat, it's advisable to engage in early discussions with the cattery regarding their specific requirements. Additionally, consult with your veterinarian. In cases where vaccines are unavailable, antibody titre testing may serve as an alternative. Alternatively, consider exploring alternative arrangements such as house-sitters or in-home care.

Delaying revaccination for your adult cats can help the allocation of available vaccines to protect more vulnerable kittens.

Some services at the wat djerring Animal Facility are being impacted. At this point:

  • animal adoptions are proceeding as usual and we still have cats and kittens available for adoption
  • Some cats and kittens available for adoption will not be fully vaccinated, so we strongly encourage to keep these cats strictly indoors and also encourage new adoptees to reach out to their local vet to book in for a vaccination. The facility will offer boosters shots when vaccines become available
  • the Facility is only accepting surrendered cats if they have been fully vaccinated.
  • the acceptance of stray cats is still ongoing; however, this is being monitored and is subject to change.
  • our cat trapping program has been temporarily paused until we can confirm our next vaccine delivery.

wat djerring Animal Facility - General Frequently Asked Questions

Yes, visit our pet adoption page.

Council’s objectives for the Facility is to:

  • achieve the best outcomes possible for the animals in our care
  • reunite every animal possible with their owners or find them loving new homes
  • reduce the current euthanasia rates

We will continue to review our approach to ensure it is delivering the best outcomes for animals and community.

Veterinary work will be undertaken at the Facility.

This will include but is not limited to vaccination, flea and worm treatment, microchipping and any other treatment that is required while animals are in our care.

The facility will only euthanise animals as a very last resort when this is the most humane option.

A committee has been established which includes experienced staff from each council, the wat djerring Animal Facility Veterinarian and Coordinator. This committee will consider feedback from animal attendants and other relevant staff to determine which unclaimed animals are suitable for rehoming and which are not.

The people on this committee have the expertise and experience to ensure ethical decision making.

The Facility will:

  • provide stray, abandoned and surrendered animals with refuge and a new life
  • reunite lost pets with their owners
  • facilitate adoptions by finding new homes for unowned cats and dogs
  • protect animals from cruelty
  • promote pet wellbeing
  • provide pet adoptions
  • provide education regarding responsible pet ownership
  • provide veterinary care to animals at the centre

Medical costs of animals at the facility will be the responsibility of Council whilst they are in our care.

A vet will be available to provide health checks, medication and emergency care if required. All animals leaving the facility into the care of rescue groups will be microchipped, vaccinated, flea and worm treated.

The Facility will be run by the City of Whittlesea, partnering with Darebin and Merri-bek councils, who will work closely to ensure pets find their way home. All animals entering the Facility are scanned for a microchip and then each council's animal registration database is checked to help identify the animal and contact its owner.

It is always important to keep your contact details on your pet's microchip up to date so we can reunite beloved pets with their owners as soon as possible.

A lost report register will also be developed, allowing owners to leave their details and upload photos of their pets. This will allow our team at the wat djerring Animal Welfare Facility team to cross reference lost reports to the animals in the facility.

Council will be exploring the option of a volunteer program.

Grants are available to not-for-profit and community organisations who:

  • rehome pets
  • provide low-cost veterinary services
  • provide free or low-cost desexing programs.

Visit - Animal Welfare Fund Grants Program | Community and education | Animal Welfare Victoria | Livestock and animals | Agriculture Victoria