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Paying your rates

Rates due dates

You have two options in paying your rates and charges for the 2022-23 financial year:

1. Quarterly Instalments:

  • Instalment 1: 30 September 2022
  • Instalment 2: 30 November 2022
  • Instalment 3: 28 February 2023
  • Instalment 4: 31 May 2023

If the due date falls on a public holiday or weekend, the instalment can be made the next working day.

2. Lump sum

  • payable by February 15th, 2023

Payment options available

You can make a payment using any of the following methods:

  • Call our 24-hour phone hotline on 1300 301 185 and pay by Mastercard or Visa.
  • You will need your assessment number located on your rates notice.

  • Quote Biller Code 5157 and the reference number on your Rates Notice, to pay from your bank account, Mastercard or Visa

  • When applying for Council arranged direct debit your rates account must be up to date.
  • You have 3 direct debit options to pay your rates:
  1. Your four quarterly instalments can be deducted from your nominated bank account on the due dates listed above
  2. Your rates can be divided into 9 monthly instalments, which are deducted at the end of each month from September 30 and May 31.
  3. Your rates can be deducted in one lump sum on February 15th of that financial year

To set up direct debit payments, please complete the direct debit application form:

Once complete please email the application form to or post to:

City of Whittlesea: Locked Bag 1, Bundoora MDC VIC 3083

Note: Applications close August 31st, 2022

Once a direct debit is set up, it continues every year until we receive written notification from you to cancel it. To update your nominated bank account you can email your new details to or complete another direct debit application form.

  • Over the counter by cash, EFTPOS, cheque, Mastercard or Visa credit card,
  • Phone 13 18 16 and pay by Mastercard or Visa or
  • Visit the Australia Post website and pay by Mastercard or Visa

  • attach the payment slip of your Rates Notice to your cheque (crossed not-negotiable) or money order and mail to:
    City of Whittlesea
    PO Box 2002
    Preston VIC 3072

You will only receive a receipt if you pay in person at our offices or your local post office.

Electronic notices

Rates notices are posted by default, however you can choose to have your future rates notices sent by email instead.

Once registered you will be able to log into your account to view and download your rates notices from the date you sign up onwards. This will provide ratepayers with an easy 24/7 service, free from postage issues and is environmentally friendly.

How can I sign up?

Visit Whittlesea enotices and enter the eNotices reference number located on the top-right corner of your most recent rates notice, here is an example:

Example of where to find the assessment and reference numbers on your rates notice. 

Note: Once you have requested your future rates notices to be sent by email you will no longer receive a copy of your rates notice by post.