Your rates pay for vital local services. Find out how we calculate rates, what services they fund and how you can pay your rates.
Find out about paying your City of Whittlesea rates. Learn about the different payment methods available, paying by instalments and interest for overdue payments.
If you are having difficulties paying your rates by the due date there are options available to assist you.
You can choose to have your rates notices emailed to you. You need to register with us. Once registered, you will be able to log into your account 24/7 to view and download your rates notices.
You can apply for a rebate on your rates notice by email, by post or in person. Find out how to apply and if you're eligible on this page.
Learn more about the valuation process, how the valuation helps us calculate the cost of your rates, and how you can object to a valuation.
Learn how your rates provide essential local services, discover how we calculate your rates, and learn about other charges and levies.
Find information on how to request a refund or transfer of credit, if you have overpaid or there is a credit on your rates account.
If you're a rate payer it's important you tell us when your details change. Find out how to update your information.
If your land is classified as farm land, you may be eligible for a discount on your farm land rates.
From 1 July 2025, the Emergency Services Volunteer Fund will replace the Fire Services Property Levy.