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About Us
- Advocacy Priorities
- Careers at Council
- Contact Us
- Council
- Have your say
- Local laws and legislation
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Major Council projects
- Aboriginal Gathering Place
- Doreen Dirt Jumps
- Findon Road extension
- Granite Hills Major Community Park
- HR Uren Recreation Reserve redevelopment
- Kelynack Recreation Reserve upgrades
- Kirrip Community Centre Library Hub
- Mernda Adventure Park precinct
- Mernda Library
- Mernda Social Support Centre
- Mill Park Stadium
- Murnong Community Centre
- Norris Bank Reserve upgrade
- Peter Hopper Lake revitalisation
- Plenty Road-Everton Drive intersection
- Quarry Hills Connecting Trails
- Redleap Recreation Reserve
- Regional Sports Precinct in Mernda
- Riverside Reserve redevelopment
- Tramoo Street shopping precinct upgrade
- Whittlesea Park Master Plan
- Whittlesea Public Gardens redevelopment
- Whittlesea skate park and BMX track upgrade
- Wollert Church relocation and restoration
- News & Publications
- Our city
- Rates
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Waste & Environment
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Bins & waste
- A-Z guide to waste and recycling
- Bin collections
- Braille bin stickers
- Bundled branch collection
- Cancel your extra bin
- Container Deposit Scheme
- Damaged bin repair or replacement bins
- E-waste
- Food and garden waste bin
- Food waste recycling
- Glass recycling
- Hard rubbish collection
- Needle and syringe disposal
- Order new bins
- Order extra bins
- Report dumped rubbish and litter
- Rethinking Waste Plan 2021-2030
- Waste and recycling facilities
- Living Green
- Stormwater and rainwater
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Trees and plants
- Grass maintenance
- Maintenance of trees in nature strips and parks
- Mowing and slashing land
- Nature Strip Trees
- Overhanging branches on roads and footpaths
- Pruning or removing a tree on private property
- River Red Gum Tree Protection Policy
- Street Tree Management Plan
- Street Trees
- Greening Whittlesea - City Forest Strategy 2020-2040
- Rural land management
- Towards a net zero and climate-resilient future
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Bins & waste
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Building, Planning & Development
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Building and construction approvals
- Apply for certificates, plans and property information
- Asset protection permit
- Community infrastructure levy
- Development, infrastructure and open space contributions to local suburbs
- Download a building form
- Hoarding permit for building works
- How to apply for a building permit
- Infrastructure protection permit
- Other building matters to consider
- Submit an online building request
- Swimming pool, spas and safety barrier regulations
- When you need a building permit
- Works in road reserve permit
- Difference between planning and building
- Development plans
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Planning
- Advertising
- Do I require a planning permit?
- Environmentally Sustainable Development (ESD)
- Have your planning permit fast tracked
- Making changes to your heritage property
- Planning for Biodiversity Policy
- Planning permit process
- Planning services & online forms
- Planning fees
- Site Environmental Management Plan
- Subdivisions
- What is planning?
- Planning Scheme and Amendments
- Guidelines and Standard Drawings
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Building and construction approvals
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Community Support
- Aboriginal community
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Children and families
- Child Safety
- Childcare centres
- Children with additional needs
- Family Day Care
- Family violence support service information
- Immunisation for babies and children
- Kindergarten applications
- Maternal and child health services
- Modelling Respect and Equality Program (MoRE)
- Playgroups
- Primary schools
- School holiday care
- Secondary schools
- Training and education for parents, carers and professionals supporting families
- Victorian Child Friendly Cities and Communities Charter
- Kindergarten Application Help Sessions
- Nature Play
- Citizenship & Multicultural Services
- City Safety and Amenity permits
- Financial Wellbeing booklet
- Love Where We Live
- Fundraising permits
- Grants, awards and competitions
- Information for community groups
- People with disability
- Pets and animals
- Seniors and aged
- Support, financial hardship and emergency relief services
- Volunteering
- Young people (aged 10-25)
- Parking, Roads & Footpaths
- Health & Safety
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Arts, Events & Recreation
- Active Whittlesea
- Community buses for hire
- Community gardens
- Libraries and neighbourhood houses
- Organising an event
- Parks and playgrounds
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Sports facilities and clubs
- Book a sports ground
- Epping Soccer Stadium
- Find local sport and leisure clubs
- Find your local tennis club
- Football and cricket ovals for public use
- GE3 - Challenging gender stereotypes in sport
- Meadowglen International Athletics Stadium
- Mill Park Basketball and Netball Stadium
- Skate parks and BMX tracks
- Soccer pitches for public use
- Swimming pools and leisure centres
- Tennis and basketball courts for public use
- Things to see and do
- Venues for hire
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For Business
- Investing in Whittlesea
- Operating a business
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Starting a business
- Business Permits overview
- Business permits self-assessment checklist
- Buying or selling a food, public health or accommodation business
- Extend your footpath trading zone
- Footpath trading permit
- Market stalls and food trucks
- Shared housing requirements
- Social Enterprises
- Starting a business
- Starting a food business
- Starting a public health or accommodation business
- Types of food and health business we monitor
- Support for business
- Tenders
Contact details
You can contact us online, by phone, mail or by visiting one of our offices.
Tasks
Frequently Asked Questions
View our Frequently Asked Questions:
Night works in the City of Whittlesea
Submit an online customer request
Click on the button to submit an online customer request.
Call us
Phone: (03) 9217 2170 (24 hours)
National Relay Service: 133 677 (ask for 9217 2170)
lnterpreter phone service: If you speak a language other than English, call us on 131 450.
Visit us
Opening hours: Monday to Friday, 8.30am - 5pm
Civic Centre office
25 Ferres Boulevard
South Morang VIC 3752
EDGE Youth Services
Westfield Plenty Valley Shopping Centre - Shop MM9
415 McDonalds Road
Mill Park VIC 3082
Whittlesea Service Hub
63 Church St, Whittlesea
- 9.30am-5pm - customer service
Talk to Council specialists:
- 10am-2pm - Monday - emergency management
- 9.30am-4pm - Tuesday - business concierge
- 9.30am-4pm - Wednesday - building services
- 9.30am-4pm - Thursday - planning services
Email us
Snap Send Solve
Snap Send Solve is a free app you can download on your iPhone or Android that lets you report issues and provide feedback to us in under 30 seconds.
Download Snap Send Solve in the App Store or via Google play.
Please note that reporting issues via Snap Send Solve will result in a minimum 3 day delay.
Write to us
Postal address
Chief Executive Officer
Locked Bag 1
Bundoora MDC VIC 3083
Fax
9409 9880
ABN
72 431 091 058