You can contact us online, by phone, mail or by visiting one of our offices.
Call our Customer Service Centre on 9217 2170
Phone: 9217 2170 (24 hours)
National Relay Service: 133 677 (ask for 9217 2170)
lntrepreter phone service: If you speak a language other than English, call us on 131 450.
We have been experiencing intermittent outages with our phone system and are working to resolve the issue. Please continue to call us on the number above.
Opening hours: Monday to Friday, 8.30am - 5pm
Civic Centre office
25 Ferres Boulevard
South Morang VIC 3752
EDGE Youth Services
Westfield Plenty Valley Shopping Centre - Shop MM9
415 McDonalds Road
Mill Park VIC 3082
Click on the button to submit an online customer request.
Snap Send Solve is a free app you can download on your iPhone or Android that lets you report issues and provide feedback to us in under 30 seconds.
Download Snap Send Solve in the App Store or via Google play.
Please note that reporting issues via Snap Send Solve will result in a minimum 3 day delay.
Chief Executive Officer
Locked Bag 1
Bundoora MDC VIC 3083
72 431 091 058