Phone: 9217 2170 (24 hours)
National Relay Service: 133 677 (ask for 9217 2170)
Multilingual phone line: If you speak a language other than English, call us on 9679 9879.
Opening hours: Monday to Friday, 8.30am - 5pm
Civic Centre office
25 Ferres Boulevard
South Morang VIC 3752
EDGE Youth Services
Westfield Plenty Valley Shopping Centre - Shop MM9
415 McDonalds Road
Mill Park VIC 3082
Submit an online customer request
Report an issue on your mobile phone
You can report an issue on your mobile phone using a range of free applications.
We do not endorse one mobile phone application and will accept reports from the most commonly available solutions including the following:
Snap Send Solve
If you use an iPhone or Android mobile phone, you can report an issue by downloading the free Snap Send Solve application.
If you use an iPhone, Android or Windows Phone, you can report an issue using the free NeatStreets mobile application.
Write to us
Chief Executive Officer
Locked Bag 1
Bundoora MDC VIC 3083
72 431 091 058