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Contact details
You can contact us online, by phone, mail or by visiting one of our offices.
Tasks
Call our Customer Service Centre on 9217 2170
Call us
Phone: (03) 9217 2170 (24 hours)
National Relay Service: 133 677 (ask for 9217 2170)
lntrepreter phone service: If you speak a language other than English, call us on 131 450.
Visit us
Our offices are currently closed to the public due to lockdown requirements.
Opening hours: Monday to Friday, 8.30am - 5pm
Civic Centre office
25 Ferres Boulevard
South Morang VIC 3752
EDGE Youth Services
Westfield Plenty Valley Shopping Centre - Shop MM9
415 McDonalds Road
Mill Park VIC 3082
Email us
Submit an online customer request
Click on the button to submit an online customer request.
Snap Send Solve
Snap Send Solve is a free app you can download on your iPhone or Android that lets you report issues and provide feedback to us in under 30 seconds.
Download Snap Send Solve in the App Store or via Google play.
Please note that reporting issues via Snap Send Solve will result in a minimum 3 day delay.
Write to us
Postal address
Chief Executive Officer
Locked Bag 1
Bundoora MDC VIC 3083
Fax
9409 9880
ABN
72 431 091 058