Support for children with additional needs

Understanding support options for your child

Every child is unique, and some children need extra support to learn, develop, and participate in everyday activities.

From birth to school, there is a range of programs and services available for children who might need some extra support, have additional needs or a diagnosed disability.

Explore the next sections to find out more about the services and how they can assist your child and family.

Early childhood education and care support (inclusion support programs)

The Inclusion Support Program helps early learning services support children with additional needs.

It works by helping educators build their skills and confidence, and by providing practical support to make sure all children can take part in daily activities.

What is the Inclusion Support Program?

The Inclusion Agency works alongside early learning services to support inclusive practice.

They help educators understand what might be making it harder for a child to participate, and support them to find practical solutions.

They can:

  • help educators build their skills and confidence to support all children
  • work with services to create a Strategic Inclusion Plan
  • provide access to helpful resources and equipment
  • support services to apply for funding if extra support is needed.

Their goal is to make sure every child has the chance to feel included, participate, and thrive.

What kind of support might be provided?

Depending on a child’s needs, support may include:

  • extra educator support in the room
  • practical strategies to support children’s participation
  • advice from inclusion specialists
  • changes to the learning environment or daily routine.

How does it help my child?

While the program supports the service, the outcome is better support for your child.

This means your child can:

  • take part in everyday learning and play
  • build friendships with other children
  • feel more confident, safe, and included.

How do I access this support?

You do not need to apply directly.

Inclusion support is accessed through the early learning service such as childcare, Family Day Care or before and after school care.

If extra support may be needed:

  • speak with the educator or service leader
  • ask what supports are already in place
  • the service can connect with the Inclusion Support Program if needed.

Who is the Inclusion Agency who deliver Inclusion Support in Victoria?

In Victoria, the Victorian Inclusion Agency delivers free inclusion support to early and middle childhood education and care services through the Inclusion Support Program.

Their vision is for all children in Victoria to be able to take part in early learning in a meaningful way, within their local community.

Website: Victorian Inclusion Agency
Email: via@cccinc.org.au
Phone: 1800 177 017

Frequently Asked Questions (FAQs)

Who can inclusion support help?

Inclusion support is available for any child who may need extra help to participate.

This can include children who:

  • have a disability or developmental delay
  • have medical or health needs
  • are experiencing social or emotional challenges
  • come from different cultural or language backgrounds
  • are Aboriginal or Torress Strait Islander
  • have experienced trauma or significant life changes.

A diagnosis is not always required.

Can a service refuse a child with additional needs?

No. Early childhood education and care services must follow the Disability Discrimination Act 1992.

This means services cannot refuse a child based on disability or additional needs. They must make reasonable adjustments to support inclusion wherever possible.

Can mainstream services support children with additional needs?

Yes. Many local childcare and kindergarten services are experienced in supporting children with a wide range of needs.

What does inclusion look like in practice?

Inclusion can look different for every child. Some examples include:

  • using visual supports to help with routines and understanding
  • simple communication tools such as basic sign language
  • adjusting activities so all children can join in
  • providing extra support during transitions or group times
  • creating a calm and predictable environment.

These small changes can make a big difference in helping children feel safe and included.

How do families choose the right early learning service for their child?

Finding the right service can take time, especially when additional support is needed.

It can help to:

  • look for services with strong quality ratings
  • visit and observe the environment
  • ask how inclusion is supported
  • talk openly about needs and expectations.

A welcoming, flexible and supportive environment is a good sign.

What helps create a good partnership with a service?

Open and ongoing communication is key.

Sharing information about strengths, interests and needs helps educators provide the best support.

Regular conversations can help:

  • build a shared understanding
  • track progress
  • address concerns early.

Will other children miss out in an inclusive program?

No. Inclusive environments benefit all children.

They help children to:

  • understand and respect differences
  • build empathy and social skills
  • learn cooperation and problem-solving.

Inclusive programs create stronger, more supportive communities for everyone.

Kindergarten support

When attending kindergarten, some children may need extra support to take part fully in learning and play. Two key programs help kindergartens provide this support:

Preschool Field Officer (PSFO) Program

The PSFO supports funded kindergarten services to include children with additional needs.

Preschool Field Officers are qualified early childhood teachers with experience in inclusive education. They work with kindergarten educators to strengthen inclusive practice and build confidence in meeting a range of learning and development needs.

What support does the PSFO provide?

Preschool Field Officers work alongside kindergarten educators to build their skills and support inclusive practice.

They provide:

  • support to identify children’s learning and development needs
  • practical strategies to help children participate in everyday activities
  • guidance to support social, emotional, and behavioural development
  • advice on adapting programs to be more inclusive
  • modelling and coaching to strengthen educator practice
  • access to resources and tools to support inclusion
  • information about referral pathways and local services for children and families who may need additional support.

How does this support work?

Preschool Field Officers work with educators to guide and support the kindergarten team to provide a more inclusive program. This approach recognises that educators play an important role in supporting children’s learning and development every day.

The program focuses on building the skills and confidence of educators, so they feel supported to meet the needs of all children. This includes helping educators to:

  • build knowledge and practical skills to support children with different abilities, interests, and needs
  • plan inclusive programs where all children can participate and learn
  • feel confident in their role supporting children with additional needs
  • respond to family concerns about a child’s development
  • understand when and how to connect families with additional supports if needed.

How to access support?

  • Speak with the kindergarten educator or service leader
  • Share any observations or concerns
  • The kindergarten can request PSFO support if needed
  • In Whittlesea, the PSFO program is managed by Uniting Early Learning.

PSFO Frequently Asked Questions (FAQs)

Who can use the PSFO Program?

The PSFO program is available to all Early Childhood Teachers requesting inclusion support for children with additional needs who attend a State-funded 3- or 4-year-old Kindergarten program or Early Start Kindergarten.

Who are children with additional needs?

Children with additional needs are those who may need extra support to take part in learning and everyday activities.

This can include children with developmental concerns across different areas, as well as children whose experiences may be affecting their development.

This may include:

  • Challenging behaviours
  • Speech, language or communication delays
  • Social or emotional difficulties
  • A diagnosed disability
  • Family circumstances that may impact wellbeing
  • Experiences of trauma

What is the cost of the program?

There is no cost to families or services. It is a State Government funded program.

What if a child is already receiving support from the National Disability Insurance Scheme (NDIS) or an early childhood intervention provider?

If a child is a NDIS or an Early Intervention participant, it is expected that the Early Childhood Teacher in consultation with the family will seek support from this provider in the first instance. If the Early Childhood Teacher has made all efforts but has been unable to engage these supports, they can request support from the PSFO program. If the NDIS supports do not include support to the kindergarten, then a PSFO referral can be made.

Does the PSFO meet directly with families?

Preschool Field Officers recognise that families play an important role in a child’s learning and development.

Their main role is to support educators, but they can also connect with families when needed. This may include joining a meeting or having a phone conversation, usually with the support of the kindergarten.

Educators are encouraged to work closely with families, with guidance from the Preschool Field Officer, to build strong and respectful relationships that support each child’s learning.

If there are concerns about a child’s development, the first step is to speak with the kindergarten educator. If needed, the educator can work with the Preschool Field Officer to organise further support.

Kindergarten Inclusion Support (KIS) Program 

The KIS Program provides additional assistance to help kindergartens include children with complex or additional needs.

A support group is formed that includes kindergarten educators, family members, and other professionals if needed. Together, the group develops a plan to support participation and inclusion.

What support can be provided?

The KIS program can help kindergartens with:

  • professional development and training for educators
  • planning and delivering inclusive learning programs
  • working closely with families and support networks
  • providing an additional educator or assistant in the room.

How the process works?

  1. Kindergartens (not families) apply for KIS support
  2. A support plan is developed first, with family involvement
  3. Applications are assessed for eligibility
  4. The kindergarten keeps families informed throughout the process.

What to do next?

The first step is to speak with the kindergarten team. If you have any concern after speaking with them that are not resolved, you can contact your closest Department of Education office.

Early support and intervention

If there are concerns about a child’s development, it’s okay to seek advice early.

A good first step is to speak with a:

  • GP (doctor)
  • Maternal and Child Health (MCH) Nurse
  • Paediatrician.

They can provide guidance, check development, and help connect to the right supports.

If your child has a suspected or confirmed developmental delay diagnosis, early intervention can make a difference.

Early intervention includes therapies, supports and education to help children develop the skills they need to take part in everyday activities. Sometimes children who get early intervention need less or no support as they get older.

If your child has a developmental delay, you and your child might work with some or all of the following professionals, depending on your child’s needs:

Council's Family Engagement Team

The Family Engagement Team supports families to complete registration and enrolment for long day care and kindergarten. They can also help identify and reduce barriers to accessing early childhood services, and connect families with support services and programs in the community. 

Getting support in the community

The Brotherhood of St. Laurence (BSL) is a Partner in the Community that delivers early childhood support and local area coordination for the National Disability Insurance Agency (NDIA).This includes support for families with children who may be concerned about development.

This service can help families understand their child’s development and connect with the right supports.

The focus is on helping children:

  • take part in everyday activities
  • build skills and confidence
  • be included in their local community.

BSL Frequently Asked Questions (FAQs)

What support is provided?

The early childhood team works with families to understand their needs and provide practical support.

This may include:

  • talking through concerns and identifying priorities
  • sharing information about child development
  • providing strategies to support learning and wellbeing
  • connecting families to local services such as playgroups, health services, and early learning
  • supporting access to the National Disability Insurance Scheme (NDIS), if appropriate.

For children under 6, early supports may be provided to help with development, wellbeing, and participation in everyday life.

Who provides this support?

Support is delivered by a team of experienced professionals who understand child development. This may include:

  • Early childhood teachers
  • Speech pathologists
  • Occupational therapists
  • Physiotherapists
  • Psychologists
  • Social workers

Families work together with one key contact to build the right supports.

Who can access early support?

Early support is available for:

  • children under 6 years of age
  • children with developmental concerns, delay, or disability
  • families wanting guidance or support with development.

How to access support?

Some families access support through the NDIS, which provides funding for children with disability or significant developmental delay.

Support can also begin without a diagnosis.

If there are concerns:

  • speak with a GP, MCH Nurse, or paediatrician
  • talk to an early learning service
  • contact a local support service for advice.

Why start early?

Getting support early can:

  • build your child’s confidence and skills
  • support learning and development
  • help your child participate in everyday activities.