2026 Business Awards

For going above and beyond to deliver exceptional customer care.

Finalists

• Funfields Themepark
• Lashes On Point
• Whittlesea Physiotherapy and Clinical Pilates
• Whole Health Osteopathy

Winner

The winner of the customer service award is:

Whittlesea Physiotherapy and Clinical Pilates

For driving progress with creative ideas and bold initiatives.

Finalists

• Eifers
• IntelliTrac
• Nexist
• RapidMap

Winner

The winner of the innovation and enterprise award is:

Eifers

For leading the way in sustainable practices and environmental stewardship.

Finalists

• Big Group Hug
• Bygen
• Heidelberg Materials
• Green Power Solutions

Winner

The winner of the sustainability and environment award is:

Bygen

For making a real difference in our local community.

Finalists

• Aalora Care
• Find Your Way North
• Oneway Lebanese Bakery
• Repurpose It

Winner

The winner of the community contribution award is:

Repurpose It

For championing inclusion, equity, and diverse workplaces.

Finalists

• All Ability Dental
• Araluen Chancez Cafes
• Costa

Winner

The winner of the diversity and inclusion award is:

All Ability Dental

For sole traders and small teams thriving with big ambitions.

Finalists

• Beauty By Dua
• Hair By I
• Ladies That Lift
• Rebalance Chinese Medicine

Winner

The winner of the small business award is:

Ladies That Lift

Customer service is the heart of every successful business. It’s where trust is built, relationships are strengthened, and loyalty is earned. This category celebrates businesses that excel in delivering outstanding customer care, from quick response times to resolving issues efficiently and creating innovative ways to enhance the customer experience. 

Innovation is the engine that propels businesses forward, enabling them to adapt, grow, and thrive in a competitive world. This category celebrates businesses that aren't afraid to think outside the box, solve problems in inventive ways, and bring fresh ideas to life. Whether it's through new products, ground-breaking services, or streamlined processes, we want to hear about the innovations that set your business apart. 

This category recognises businesses that are paving the way in environmental responsibility. Whether you're innovating to lower your carbon footprint, embracing sustainable sourcing, or leading by example in your community, your efforts matter! Sustainability isn’t just a goal; it’s essential to the future of our community, our local economy, and our planet. 

Supporting the local community is more than just good business; it's about strengthening our local economy and creating a thriving, connected, and resilient community. This category celebrates businesses that go above and beyond to make a difference, whether through providing local jobs, partnering with other businesses, or leading community initiatives that have a lasting impact. 

A diverse and inclusive workplace strengthens not only individual businesses but the entire community. Embracing diversity means embracing new perspectives, fostering innovation, and creating a fairer and more equitable society for all. This category recognises businesses that are committed to supporting diversity within their workforce and engaging with the wider community through meaningful partnerships and initiatives.

This award shines a spotlight on those who have turned the challenges of working from home or in a small business into opportunities for excellence. 

Showcase your success in the areas of Customer Service, Innovation and Enterprise, Sustainability and Environment, Community Contribution, and Diversity and Inclusion.