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National Disability Insurance Scheme (NDIS)

National Disability Insurance Scheme (NDIS)

The National Disability Insurance Scheme is the national way of providing individual support for people with disability, their families and carers.

It provides eligible people with more flexible choice and control in how they receive the support they need.

We were one of the first areas in Victoria to receive access to the NDIS. It is available in the North East Melbourne Areas, which includes the City of Whittlesea.

Who can access the NDIS?

To be eligible you must:

  • live in an area where the NDIS is available
  • meet the age and citizenship requirements
  • meet either the disability or early intervention requirements

How do I access the NDIS?

If you are currently receiving support from the State Government (such as an individual support package, attending facility-based respite or accessing early childhood intervention services) you will be contacted by the National Disability Insurance Agency (NDIA).

If you are not currently receiving disability support from the State Government, you can contact NDIA to find out more.

Further information

Call the NDIA on 1800 800 110 between 8am and 5pm or visit the NDIS website.

Multilingual Disability Hub

There is a new multilingual hotline and website that provides information on disability and the NDIS in 14 languages.

Read more on the hub's website.

You can call the hotline between 9am to 5pm on the following days:

  • Arabic  on Mondays 1800 960 972

  • Assyrian on Wednesdays 1800 960 976

  • Bengali on Mondays 1800 961 059

  • Cantonese on Tuesdays 1800 960 981

  • Farsi on Thursdays 1800 961 056

  • Greek on Mondays 1800 960 975

  • Italian on Fridays 1800 960 973

  • Macedonian on Thursdays 1800 960 978

  • Mandarin on Wednesdays 1800 960 982

  • Nepali on Fridays 1800 961 060

  • Spanish on Tuesdays 1800 960 979

  • Tamil on Wednesdays 1800 961 057

  • Urdu on Thursdays    1800 961 058

  • Vietnamese on Tuesdays  1800 960 980