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Social Media

Social Media

Stay up-to-date on our latest news, events, consultations and services-related information by following our social media accounts.

Our corporate social media sites

Social media dos and don'ts

Please follow our dos and don'ts to ensure your voice is heard.

Do

  • give us your input and opinions
  • treat other people and organisations with respect
  • read relevant material before posting
  • stay on topic
  • behave accordingly to the standards of the social media platform being used

Don't

  • post personal information about another person, including name, if they have not already provided it (this includes naming Council staff members)
  • post comments that harm the reputation of people or organisations
  • post things that could be considered intolerant of a person's race, culture, appearance, gender, sexual orientation, religion or age
  • post advertisements or spam, including political material
    link to inappropriate, offensive or illegal material
    insult or attack individuals or organisations
  • post irrelevant comments

We reserve the right to remove comments that include any of the above, and will remove or ban any user who:

  • continues to post comments that breach our dos and don'ts
  • uses offensive images as their profile picture, for example, sexually explicit images
  • has an offensive user name

Moderation

We aim to respond to you within 1 business day, as outlined in our Customer Charter. We may not be able to complete your service request in this time but will respond explaining how we are handling it.

If you have an urgent enquiry, please email info@whittlesea.vic.gov.au or call 9217 2170 (this number diverts to an emergency hotline out of business hours).

Privacy

All comments left on our spaces are on public display. Remember to be diligent with the information you share at all times.

Do not post personal information such as home/work addresses, phone numbers or email addresses. Comments containing such information will be removed.

For enquiries where such personal information is necessary, contact us directly.