Social Media - Whittlesea

Our corporate social media sites

Other social media sites run by us

Social media dos and don'ts

Please follow our dos and don'ts to ensure your voice is heard.

Do

give us your input and opinions
treat other people and organisations with respect
read relevant material before posting
stay on topic
behave accordingly to the standards of the social media platform being used

Don't

post personal information about another person, including name, if they have not already provided it (this includes naming Council staff members)
post comments that harm the reputation of people or organisations
post things that could be considered intolerant of a person's race, culture, appearance, gender, sexual orientation, religion or age
post advertisements or spam, including political material
link to inappropriate, offensive or illegal material
insult or attack individuals or organisations
post irrelevant comments

We reserve the right to remove comments that include any of the above, and will remove or ban any user who:

continues to post comments that breach our dos and don'ts
uses offensive images as their profile picture, for example, sexually explicit images
has an offensive user name

Moderation

We aim to respond to you within 1 business day, as outlined in our Customer Charter. We may not be able to complete your service request in this time but will respond explaining how we are handling it.

If you have an urgent enquiry, please email info@whittlesea.vic.gov.au or call 9217 2170 (this number diverts to an emergency hotline out of business hours).

Privacy

All comments left on our spaces are on public display. Remember to be diligent with the information you share at all times.

Do not post personal information such as home/work addresses, phone numbers or email addresses. Comments containing such information will be removed.

For enquiries where such personal information is necessary, contact us directly.